Recovering data from a failed Pegasus3 R8

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  • Last Post 19 August 2022
Niels Provos posted this 18 August 2022

My Pegasus3 R8 no longer starts. The device shows up as a Thunderbolt3 device but the unit does not power up nor do any of the disks power up. I have not been able to find any information on how to recover the data from the hard drives. I would appreciate if someone could point me in the right direction.

 

R P posted this 19 August 2022

Hi Niels,

Often the root cause for statup issues is a bad TB cable. Please try another TB cable.

If this does not help there may be a hardware issue.

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