R6 has stopped communicating WIn 10 pro 64

  • Last Post 4 weeks ago
Jeff Patrick posted this 5 weeks ago

All blue lights.  I checked the cables etc with another small TB2 drive.

It stopped working in the middle of a project.  All blue lights.

the utility cannot see the drive. This is in the middle of a very large project!!!

Gautham Sakthi posted this 4 weeks ago

Hello Jeff,

Please login to support.promise.com and register the unit, create a web support ticket so we can investigate further and assist you.