have an r4 that was working absolutely fine until a couple of days ago when it failed to mount.
all lights are blue, it starts up as per usual but not visible on desk top, or in utiliies
have treid different thunderbolt cable, different ports, hot swapping / restarting etc etc.
utiliies /system controller 'no thunderbolt connected ' when unit is on /connected.
imac 27" with OS mojave 10.14.6, nothing has changed on my computer ie no upgrades from the P2 working to not working.
i was unable to restart computer with promise plugged in
Promise utility does not open up in a window/open
is there a solution to this ? desperate as obviously has all my work on it
will upgrading to monterey (i am reluctant ), and updating drivers help
i am hoping the drives themselves are still ok , if so and i cannot get the unit to work how can i access and salvage all my files ? are they transferrable and will they work in another p2/r4 unit ?
all advice appreciated