Today I noticed that our Promise32 R6 with 24TB and around 16TB of data on it does not show up on our Mac Mini Server any more. Upon inspection and unplugging the unit for a few minutes, it is just completely dead. No light comes on at all, no sounds can be heard from it.
Of course this comes 6 months after the warranty has expired.
Is there anything we can do? I find it hard to believe that a >$3K hard drive just fails like that.
Are there any fuses inside, that might get triggered? Can we get it repaired?
Thanks for any hints.
