Promise Utility - MacOS Monteray Compatibility?

  • 613 Views
  • Last Post 03 July 2022
Jerry Chan posted this 29 October 2021

Is the Promise Utility compatible with the latest MacOS Monteray?

  • Liked by
  • Stuart McFarlane
Order By: Standard | Latest | Votes
R P posted this 02 November 2021

Hi Jerry,

Both the Promise Pro utility and Pegasus 32 utility will run on Intel Monterey or M1 Monterey with Rosetta 2 enabled.

Stephen Jones posted this 11 May 2022

 

I get the following message after upgrading to Monterey

 

Existing software on your system loaded a system extension signed by “Promise Technology Mobile Apps” which will be incompatible with a future version of macOS. Contact the developer for support.


Stephen J

Sydney  11 May 2022

David Moor posted this 27 June 2022

I am getting a similar message that  the Promise extension will not be supported on my 12.4 Mac 

 

 

 

I get the following message after upgrading to Monterey

 

Existing software on your system loaded a system extension signed by “Promise Technology Mobile Apps” which will be incompatible with a future version of macOS. Contact the developer for support.


Stephen J

Sydney  11 May 2022

 

 

R P posted this 27 June 2022

Hi,

The user space (aka DriverKit) driver is available for download on the Promise downloads page.

Here's a quick link.

Bonnie Kellogg posted this 03 July 2022

I"m soooo confused.  When I read the "compatibility" document it looked like my new MacBookPro M-1 with Monterey is NOT compatible with my Pegasus 3.  Reading the top post here it sounds like it IS compatible .. and that I need to do something special.

Can someone please point me to the right direction.  I loaded the Promise Utility and it doesn't even SEE my Pegasus 3 drive.

Thank you!!!

Gautham Sakthi posted this 03 July 2022

Hi Bonnie,

You can install the above mentioned user space driver for the M1 MAC and allow it from system preferences. If still the volume is not mounting and the unit is not getting detected in utility than you need to check with another thunderbolt cable.

Close