Promise Utility doesn't work anymore

  • Last Post 3 days ago
Gerald Bonnington posted this 3 weeks ago

I am using an iMac Pro running 10.14.6 system.  The two units mount on the desktopand are usable, but the utility program won't run correctly (locks up with spinng wheel) and/or won't see the two Pegasus 2 R4 units.  I've gone through all the steps to uninstall, reinstall the drivers and the utility to no avail.  I've seen other threads with the same problem.  Has it been resolved?

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Ranjith kumar posted this 3 days ago

Hi Gerald,

Kindly let us know the Promise utility version currently running on you Mac OS 10.14.6.

Thank you,




Gerald Bonnington posted this 3 days ago


I've currently got 4.02.0000.21 installed, however I've tried installing every previous version.