Promise Utility doesn't work anymore

  • Last Post 14 August 2019
Gerald Bonnington posted this 29 July 2019

I am using an iMac Pro running 10.14.6 system.  The two units mount on the desktopand are usable, but the utility program won't run correctly (locks up with spinng wheel) and/or won't see the two Pegasus 2 R4 units.  I've gone through all the steps to uninstall, reinstall the drivers and the utility to no avail.  I've seen other threads with the same problem.  Has it been resolved?

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Ranjith kumar posted this 14 August 2019

Hi Gerald,

Kindly let us know the Promise utility version currently running on you Mac OS 10.14.6.

Thank you,




Gerald Bonnington posted this 14 August 2019


I've currently got 4.02.0000.21 installed, however I've tried installing every previous version.