Hi all,
Just recently acquired my first Promise R4.
- How can I tell what family it is?
I have a couple of mac mini's, approx 2011-ish models (i7) and a newer 2018 6 core i5.
The 2018 mini is running Catalina. I downloaded the drivers and Promise utility and installed these. (icon in menubar)
The Pegasus only contains a single disk. (to get started)
Problem is the Pegasus R4's disk is not visible
On the older mini (El Capitan) the disk was visible, mountable and I could use it as normal for read & write.
Now I need to move everything to the new 2018 mini.
Problem:
- Pegasus R4 hardware is detected
- Several OS crashes / panics while trying to get this to work
- MacDrv_V6.2.9 is installed
- Utility_404000042.dmg is installed (found link in this forum)
- Once connected (thunderbolt) the thunderbolt indicator shows blue, but the Promise seems like frozen - totally unable to power down using the power button, I can only pull the elecrical mains cord
- I have tried promiseutil in terminal
- at first (terminal) it would show:
erwin@mini3 ~ % promiseutil
zsh: bad CPU type in executable: promiseutil
- after installing Utility_404000042.dmg at least it shows
promiseutil
-------------------------------------------------------------
Promise Utility
Version: 4.04.0000.42 Build Date: Aug 28, 2020
-------------------------------------------------------------
List available RAID HBAs and Subsystems
Totally 0 HBA(s) and 0 Subsystem(s)
-------------------------------------------------------------
The row with '*' sign refers the current working HBA/Subsystem path
To change the current HBA/Subsystem path, you may use the following command:
spath -a chgpath -t hba|subsys -p <path #>.
Type help or ? to display all the available commands
-------------------------------------------------------------
- I remember when connecting the Promise R4 " before installing the drivers" that the disk was visible.
- after installing the Driver + Utility the disks disappeared and the trouble began
- tried to uninstall but this did not help (not sure if everything was uninstalled)
- then finally after installing the newer Utility_404000042.dmg it seems to work
One thing that is not working yet:
- I seem to have the Promis icon in the menu bar, but it does not show a window, only allowing to quit
