Promise Pegasus3 R4 crashes my Mac Studio

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  • Last Post 4 weeks ago
Harry Kressl posted this 4 weeks ago

Promise Pegasus3 R4 crashes my Mac Studio with Mac OS Ventura as soon as I turn on my Pegasus. Actual drivers are installed 

 

Is the Promise Pegasus 3 compatible with Mac Studio ?

 

 

Babatunde Akinkuolie posted this 4 weeks ago

Hello,

Please use the driver below and try again

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=6963

if the issue arises, Kindly register the unit using the serial number by logging into support.promise.com and open a web support ticket with the service report of the unit attached so we could check further.

 

 

Steps to save the subsystem report:

 

1) Open Promise Utility.

2) Click subsystem information icon on the top of the window.

3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.

4) Click on save service report button to save the subsystem report and attach it to the case.

 

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