Please help Cannot claim Apollo Cloud

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  • Last Post 02 September 2018
Alessandra Poggiani posted this 01 September 2018

Hello

I have just bought an Apollo Cloud 

I have downloaded Apollo Utility. The Apollo Cloud machine is located on the network but when I try to claim it with my email address and get cose, it says "email already in use".

Can anyone help?

I have a Mac Sierra 

Pradeep Chidambaranath posted this 02 September 2018

Hi Alessandra,

We are sorry for the inconvenience caused to you. Kindly go to https://support.promise.com to create a support ticket for further investigation.

Regards
Pradeep C

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