PegasusR4 is NOT working under Ventura 13.2.1 Apple MacStudio M1 Max

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  • Last Post 4 days ago
Eelko Ferwerda posted this 5 days ago

Yesterday is was busy all day trying to get my old but still good PegasusR4 mounted on my desktop. Finally it succeeded (don't know how) and i could copy files to it. When i was finished i shut down my computer. 

Today i started up my computer and the PegasusR4 is not mounted.. Even after re-installing the drivers and going through the installation manual. 

Its a big shame. Don't let them fool u...its.not.working.as.it.should. 

And the Promise Utility is not working either. It opens but it does not mount a thing. 

I hope someone found a way to get it mounted more than once

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Babatunde Akinkuolie posted this 5 days ago

Please load the latest Pegasus 32 M1 user space driver if it is an M1 MAC. It is backwards compatible with the Pegasus.

Please note that the latest Pegasus  firmware will be required for use with an M1 MAC or there will be disconnect issues.

This is Service Release 3.0.2, firmware version 5.02.0000.98 which is the latest version.

You will need to use an older promise utility version to update the firmware if available

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=4619

 

Eelko Ferwerda posted this 5 days ago

Dear,

R_SI_504000061.img is a corrupt file. Like more firmwares in the download section. 

Please provide a working .img

I installed: 

i installed:

Babatunde Akinkuolie posted this 5 days ago

After downloading the firmware, You will need to use the Promise utility to update the firmware

Promise Utility – Version 4.00.0000.09 

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=4619

Refer to the Product Manual on how to update the firmware (Page 131-132)

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=1589

Eelko Ferwerda posted this 5 days ago

Dear, thank u for your help but i can't do anything with Promise Utility.. Everything is greyed out as i sent u the screenshots... 

So.. there is no admin dropdown menu.. 

Babatunde Akinkuolie posted this 5 days ago

Kindly untrash the Promise Utility and install

Promise Utility – Version 4.00.0000.09 

https://www.promise.com/DownloadFile.aspx?DownloadFileUID=4619

Eelko Ferwerda posted this 5 days ago

Dear Babatunde

Please... 

This the same file with the same results. It doesn't work.

Its not the hardware as u can see in the attachment. Its the soiftware which is failing all the time. 

 

Eelko Ferwerda posted this 5 days ago

??

R P posted this 5 days ago

Hi Eelko,

The latest Pegasus 1 firmware is v5.04.0000.61, the link above is correct.

But there is a bug in the latest Pegasus Utility and it won't update firmware on older Pegasus units. This should be fixed in the next release. But you can update the firmware from a slightly older Pegasus Utility, v4.06.0000.01 works with the Pegasus 2 and should work with the Pegasus 1 as well.

That said, if the Pegasus shows in the system profiler and does not mount, check Disk Utility. If you see the volume but it does not mount, the filesystem probably needs to be repaired.

Eelko Ferwerda posted this 4 days ago

UPDATE:

Crazy enough i got it mounted. A few times in a row..so that looks promising ;)

Only i can't get a firmware update done. 

Installed R_Promise_Utility_406000001

and it recognised the mounted Pegasus. 

But when i selected the firmware (R_SI_504000061) i got this message:


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