Hello,
I recently acquired à Pegasus32 R6, everything is running fine for the moment except one little thing i don't understand.
The R6 shut itself down when i shutdown my computer (a PC actually) but when I boot it up again the R6 does not mount automatically. And I feel that it was the case in the first weeks of use.
Everyday when i boot up I have to disconnect and connect again the thunderbolt cable so it shows up in Windows Explorer. I tried all different port and different cables but none are working.
Is it the way it's meant to work ? Is there a settings I need to activate ?
Thanks for your reply.
Pegasus32 R6 not mouting on windows boot
- 410 Views
- Last Post 17 October 2020
Romain Danos
posted this
15 October 2020
Ranjith kumar
posted this
17 October 2020
Hi Romain,
Could you check the power saving level of the Pegasus32, if it's 0 then try to change it as 3.
Use below kb link as reference for chaning the powersaving level:
https://kb.promise.com/thread/how-do-i-turn-off-all-hard-disk-drive-power-management-features-of-pegasus2/?order=all#comment-01b8682b-5f2c-4737-bf6a-a5b6009dcbc7
If still have an issue, then kindly reach us through support.promise.com
Regards,
Promise Team
