Pegasus32 logs itself out almost immediately

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Chris Brown posted this 3 weeks ago

mac min M4 pro Sequioa 15.1.1

turn the P32 on

generic icon mounts on desktop

double click to open

window has no content

volume auto ejects

message - disk not ejected properly

tried restarting mac...

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R P posted this 3 weeks ago

Hi Chris,

There is not enough information here. But here are a few suggestions.

Run the macOS Disk Utility repair function on the volume.

If the Pegasus1 firmware is old, there may be issues. Please update the firmware to the latest version.

 

Chris Brown posted this 3 weeks ago

Hi RP,

 

it's a Pegasus32 R8 , mac mini M4 pro Sequoia 15.1.1

The P32 will not stay mounted for long enough to do anything

 

 

 

 

 

 

R P posted this 3 weeks ago

Hi Chris,

In that case there are two likely root causes.

  • The power supply is failing
  • The Thunderbolt cable is intermittant.

If you have another Thunderbolt cable this is easy to check.

Question: Which driver are you using?

Chris Brown posted this 2 weeks ago

DRIVER

there is no longer a Promise listing under System Information > Extensions

to identify a specific version

Had installed DEXT driver,  which looking at Get Info on the Applications/Pegasus DEXT Driver Installer.app is 21.1.0

 

Connection now resolved, it was the TB cable (yet again)

 

Thanks

R P posted this 2 weeks ago

Hi Chris,

there is no longer a Promise listing under System Information > Extensions

Try this command from a terminal. The system report does not currently show anything about DEXT drivers.

systemextensionsctl list | grep promise

Connection now resolved, it was the TB cable (yet again)

Fantastic.

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