Good morning,
I just setup my Pegasus3 for use this week. I began populating it with content from another hard drive, but at some point during the copy procedure, the unit should shut off unexpectedly. This was tracked in the Promise Utility software as well. The first time it happened my computer fell asleep - now I did change my Power Settings such that only the screen fell asleep but not the compter; I was able to get to my laptop fast enough that it was able to resume copying. When I went to the Promise Utility, it had a notification indicating that it could not find the drive, but when I hit Retry it was able to find it.
Then it happened a second time - this time my computer was asleep again (just the screen) but for a longer time, and the hard drive was now completely off and the copy function was completely cancelled.
As I am going to be copying a number of files to this HD, I wanted to ask if there is some sort of sleep setting on the Pegasus3 unit itself that I need to turn off? Is there an issue where I need to even have my screen on all the time? I recall seeing another similar issue on here, where the response was to ensure that the TB3 cables were "securely connected", but mine certainly were.
In that other discussion, I saw that the TB3 cable should be "data-rated". Not sure what this means, but I purchased a Belkin TB3 2m cable for connection:
http://www.belkin.com/us/p/P-F2CD085/
What is interesting is that this cable is no longer sold at the Apple Store (where I purchased it), so I am wondering could this cable be the source of the connection issue? If so, what would be a recommended cable of 2m length that I can be using for safe data transfer?
Thanks for your assistance,
Rob
