My system: OS10.14.2
My Mac: iMac Pro 2017
I just bought a Promise Pegasus3 R8 32Tb. Unfortunately, the Promise does not go up on my desk.
The promise is seen by "Promise Utility". I was able to format the disks in RAID 6 without any problem. The disks are formatted in HFS+.
When I plug the Promise into the "external" Thunderbolt port (the one of the two ports that is most to the left), all the LEDs are blue, but impossible to see or access the hard disk.
When I plug the Promise into the innermost Thunderbolt port, the power button stays orange and the Promise stops every 10-20 seconds for half a second and starts again. I don't have access to the Promise with the Utility when it is plugged into this port (no wonder, the led is orange!)
The Thunderbolt 3 cable works very well (no problem with a LACIE rack).
The driver is up to date (R_MacDrv_V6.2.9), the firmware too (R_SI_60000000031).
Can anyone help me?