Pegasus2 shutdown in a few seconds.

  • 180 Views
  • Last Post 26 March 2017
玉涛 王 posted this 26 March 2017

My pegasus2 turnoff itself after about 15 seconds. The power button first is yellow, and then goes blue, all the bays blinking blue. Finally shutdown itself. Could you show me the way to work it out. Thank you.

Dinesh Kannusamy posted this 26 March 2017

Hi, 

 

Pegasus unit  will not stay on for a long time, if the Thunderbolt cable is disconnected from the mac or if you try to turn it on Seperatly/Stand alone.

 

Please try the below steps and see if it helps:

 

- Turn off the unit, swap the thunderbolt cable ends (may be you can use the secondary thunderbolt port on the unit),turn on the unit and check.

 

- If possible please try with a different Thunderbolt cable and different mac.

 

If still it is same then please contact Promise Tech Support for further assistance.

https://promise.com/ContactUS/

 

Thanks...

 

Close