Pegasus2 R8 - BSOD on Windows 10/TRX40 Threadripper

  • 22 Views
  • Last Post 13 August 2020
Joel Hammar posted this 12 August 2020

Hi,

I'm getting random BSOD crashes with the reported culprit being Promise Pegasus RAID Controller Driver, stexstpt.sys.

Running on a complelty fresh built Windows 10 machine, TRX40 Gigabyte Designare with a Threadripper 3970x and Thunderbolt 3 (Titan Ridge).

Have anyone experienced similar issues?

Order By: Standard | Latest | Votes
Ranjith kumar posted this 13 August 2020

Hi Joel,

-Are you using adapter to connect with Pegasus2 R8?

-Have you checked re-installing the driver for Pegasus2 driver?

Please reach us through support.promise.com for quick response.

Thank you,

Regards,

Promise Team

Joel Hammar posted this 13 August 2020

 Hi Ranjith, 


- Yes, I'm using a StarTech TBT3TBTADAP, as the machine has Thunderbolt 3.

- I have, I've even gone as far as to re-format the whole computer. Worth mentioning that when I say random I really mean random, the raid can work fine for a full day before it BSODs or it may BSOD only 10 minutes after system startup. 

I've registered a ticket on the support portal, but I'm not sure if it's eligible for support as it's out of warranty. 


Thanks for the help so far. =)

Close