Unfortunately my Imac 27" Retina Late 2015 doesn't stop crashing with the Pegasus2 R6 connected to it.
I've attached the subsysteminfo file in hope to find a solution to go on working with this amazing harddrive storage.
Pegasus2 R6 crashing constantly on IMAC 27 Late 2015
- 191 Views
- Last Post 26 October 2017
Robert Eckart
posted this
02 October 2017
Pradeep Chidambaranath
posted this
02 October 2017
Hi Robert,
Please go to https://support.promise.com to register the product and create a support ticket with the latest subsystem report for further investigation.
Go to the below link to download the latest version of the utility.
https://www.promise.com/DownloadFile.aspx?DownloadFileUID=4540
Follow the below step to save the subsystem report for further investigation.
- Open Promise Utility.
- Click subsystem information icon on the top of the window.
- Click the lock symbol on the left bottom corner of the screen to unlock the utility.
- Click on save service report button to save the subsystem report.
Regards
Pradeep C
Jeffrey Chulick
posted this
25 October 2017
I am experiencing the same problem! Did a clean install of High Sierra and behavior continues. Were you able to find a fix?
Donald J. Canty
posted this
26 October 2017
I too am having a problem - in this case, with my Pegasus
I too am havinga similar problem , in this case with my Pegasus R4. I am not, unfortunately, too savy about computer systems. What happened was that my house fuse started blowing two days ago - just shortly after I reconnected the Pegasus. Drive #4 lit red and then the house switch fuse blew again. This happened a few times. Now the Pegasus will not activate at all. I note your advice to a previous customer about finding the subsystem info. on the top of the window, I don't see that or the utility. I have a Mac 27" - about three eyars old.. using version 12.2.6. Please advise.
Don
