pegasus2 R4

  • Last Post 01 September 2021
shaozhe huang posted this 31 August 2021


Raghuraman Kannan posted this 01 September 2021

Hi Shaozhe,

Looks like Logical drive is OFFLINE and we need to check the subsystem logs to see if we can recover it.

Please open a case at with the Service Report.

1) Open Promise Utility.

2) Click subsystem information icon on the top of the window.

3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.


4) Click on save service report button to save the subsystem report and attach it to the case.

Thanks !