Pegasus2 Bad drives.

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  • Last Post 14 April 2020
James kellar posted this 08 April 2020

I have been using a Pegasus2 Series - Pegasus2 R4 for a few years without any problems. Yesterday I noticed that there was dust and around the front of my drives so I turned off the unit and ejected the drives and cleaned them. When I reinstalled the drives two of started showing bad.  Any thoughts or suggestions? 

Thanks

James

 

 

Raghuraman Kannan posted this 14 April 2020

Hi James,

In order to find the exact problem please register yourself as a user @https://support.promise.com/ and open a case with  latest subsystem report.

Steps to save the subsystem report :

1) Open Promise Utility.

2) Click subsystem information icon on the top of the window.

3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.

4) Click on save service report button to save the subsystem report.

Thanks !

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