Pegasus R8 won't show up + Promise Utility has no window

  • Last Post 10 April 2019
Shaun Saperstein posted this 10 April 2019

Hi there,

When I try to install my Pegasus R8 to my 2017 Macbook Pro OS Mojave 10.14.2, the drive does not show up. 

Furthermore, when I download and open the Promise Utility, I don't get a window (even though the program is open in my dock).

Any assistance would be greatly appreciated.



arunkumar b posted this 10 April 2019

Hi Shaun,

Please open case in or reach support at (408) 228-1500 in order to assist you better.