Pegasus R6 won't mount

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  • Last Post 25 July 2018
Roxanne Holman posted this 22 July 2018

Hi there - I coudn't comment on an older similar discussion so have started one anew.

My Pegasus R6 has suddenly stopped mounting without warning - it wakes up when I put the Thunderbolt goes into the MacBook's port and makes all the usual wake-up sounds, but doesn't mount. It was working fine 2 days ago and dismounted correctly - all appeared usual. All the lights are on and blue, nothing seems amiss otherwise.

Can someone help?

 

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James Liu posted this 22 July 2018

Experiencing similar problem. It mounts, but then it mounts and dismounts on its own, eventually it dismounts completely and you can't even shut if off with the power button. MacOS High Sierra 10.13.6 on iMac 27" mid 2011

James Liu posted this 22 July 2018

And to boot, Promise Utility no longer functions at all. It runs, but no windows show up. What's going on?

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Noel O'Sullivan posted this 25 July 2018

And to boot, Promise Utility no longer functions at all. It runs, but no windows show up. What's going on?

Same here. System Information shows the drive is present and connected and that the Kext is loaded - but no sign of anything in the Promise Utility,

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