Pegasus R6 on Macbook Pro 2021 OS 15.5

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  • Last Post 3 days ago
Daniel Schmidt posted this 2 weeks ago

Can anyone direct me to what driver, utility, and firmware to install - I have tried everything but cannot get the drive to mount. I know the drive is working - but am unable to understand what software is needed for macbook to recognize the drive.

 

I have:

  1. Allowed user management of kernel extensions from identified developers.
  2. installed Pegasus DEXT Driver V21.1.0
  3. allowed extension to operate (permissions in systems settings > general > login + extensions)
  4. installed R Promise Utility 406000001

however the promise utility does not seem to allow me to do anything - only look at basic settings and update the utility. I therefor cannot update the firmware to R SI 504000061

 

thanks,

Daniel

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Daniel Schmidt posted this 3 days ago

I have followed the trouble shooting guide

power and thunderbolt connection all fine

driver is installed and enabled, and confirmed this according to nested set of troubleshooting articles

https://kb.promise.com/thread/pegasus-basic-troubleshooting/ ->

https://kb.promise.com/thread/installing-the-macos-pegasus-dext-driver/ ->

https://kb.promise.com/thread/how-to-install-dext-driver-at-macos-sequoia

however pegasus still not showing up in disk utility (not just not mounted, but not recognized at all)

 

R P posted this 3 days ago

Hi Daniel,

Does the Pegasus power on and do the front panel LEDs all turn blue?

Can you describe your Mac, is it Intel or Apple Silicon?

 

Daniel Schmidt posted this 3 days ago

thanks RP

yep all leds on and blue

mac is Apple M1 Max - silicon

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