Pegasus R6 mounts only if it's been turned off for a while (more than 15-30 minutes).
OSX finder can't read contents if drive has been on for more than an hour.
I'm running OS X 10.9.5 and can't upgrade.
Could this be a hardware issue? Is there a driver for OSX 10.9.5 that I can try to see if it fixes it?
Hi Ghamal,
Could you please go to https://suppor.promise.com to create a support ticket with the latest subsystem report for further investigation.
Go to the below link to download the latest version of the utility.
https://promise.com/DownloadFile.aspx?DownloadFileUID=4617
Follow the below step to save the subsystem report for further investigation.
- Open Promise Utility.
- Click subsystem information icon on the top of the window.
- Click the lock symbol in the left bottom corner of the screen to unlock the utility.
- Click on save service report button to save the subsystem report.
Regards
Pradeep C
