Pegasus R6 - Fan spins but no lights on power-up

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Jeff Dreps posted this 09 August 2019

Hello,

I have a Pegasus R6 that was working fine with 4 4TB drives in a RAID5 configuration. Not sure how old it is (serial number is SG0019096001. Now, when I turn on the power, the smaller of the two fans spins but no lights come on on the front. Any suggestions?

Thanks,

Jeff

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Ranjith kumar posted this 14 August 2019

Hi Jeff,

Have you checked the unit without drives. If then, then kindlly verity it.

-Shutdown the unit

-Mark the drives and then remove one ony one.

-Power on the unit without drives and verify the light status.

If still there is no light status, then it may be issue with chassis.

Kindly reach us through support.promise.com by creating the web support case for quick response.

Regards,

Ranjith

 

 

jacqueline downes posted this yesterday

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