I have an R6 configured Raid 5.
One drive reported as "Stale"
Replaced the Drive.
Unlocked the Utility
Chose "Unconfigured" for the new drive and "Saved"
Unfortunately "Rebuild" is grayed out.
What do I do next? Living on the edge with one drive down.
thank you!!!!!
Howard
Hi Howard,
Please make sure to unlock the utility to start the rebuilding process. Click the padlock on the left bottom corner of the screen and type your system password to unlock the utility.
If you still have any issues, please go to https://support.promise.com to create a support ticket with the latest subsystem report for further investigation.
Follow the below step to save the subsystem report for further investigation.
- Open Promise Utility.
- Click subsystem information icon on the top of the window.
- Click the lock symbol in the left bottom corner of the screen to unlock the utility.
- Click on save service report button to save the subsystem report.
Regards
Pradeep C
Yes I unlocked the utility. Do I need to format the disk with Apple "Disk Utility"?
