Pegasus R4 not mounting after user error.

  • Last Post 05 November 2021
Eric Browne posted this 04 November 2021

I had a drive fail in my Pegasus R4 and when I replaced the drive I keyed in unconfigured and confirmed with out using upper case letters as in "confirm", not "CONFIRMED" It spun and spun for some time. Since then another drive went out so I'm down to two drives. Am I SOL on my data back up? I have most of it backed up but some is not. I replaced the second drive that went out  and did everything correctly but it looks like the rebuild will not start. any help?  Eric Browne

R P posted this 05 November 2021

Hi Eric,

Can you save a service report from the Promise Utility, zip it and upload it to the forum?