Pegasus R4 multiple drive failures

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  • Last Post 13 March 2022
Marian Moraru posted this 12 March 2022

Gautham Sakthi posted this 13 March 2022

Hello Marian,

Kindly create a support case at support.promise.com and attach the subsystem report of the unit so we can investigate further.

Steps to save the subsystem report :
 
1) Open Promise Utility.
2) Click subsystem information icon on the top of the window.
3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.
4) Click on save service report button to save the subsystem report

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