Pegasus 36 USB disconnected (Windows10)

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  • Last Post 25 March 2021
우원 손 posted this 25 March 2021

Hello, I am a user who is using Pegasus 36 R6.

The USB connection is disconnected in a simple and simple way.

The power is not completely off, but the USB connection is switched off and on.

Upgrade various Pegasus related firmware, AMD BIOS upgrades, and more

I did. Is there a solution to the problem?

 

 

Windows 10
M/B : ASUS ROG CROSSHAIR VIII HERO (WI-FI)


Ranjith kumar posted this 25 March 2021

Hi,

-Is this first time setup or working fine before the issue?

-Have you installed the Pegasus32 driver for Windows from our support site?

Please reach us through creating a web support case id at support.promise.com to assist you on 

this issue.

Thank you,

Regards,

Promise Team

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