Pegasus 3 performances

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  • Last Post 20 December 2018
Adolfo Navire posted this 20 December 2018

Hello, wonder if anyone can help me. I have configured my pegasus 3 with RAID 10 and using it with an iMac Pro Mojave OS through Thunderbolt 3. As I started using my Autodesk Flame application, I noticed poor performances and an unexpected amount of noise as the disks spin each time I play video footage. I run the Blackmagic speed test and this is what I got, it doesn't look good enough to me. Any idea?

Thank you!

Adolfo

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arunkumar b posted this 20 December 2018

Hi Adolfo,

We are sorry for the inconvenience caused to you.

In order to find the exact problem we need subsystem report.Please open support case in https://support.promise.com and attach the report in the case

 Steps to save the subsystem report :

1) Open Promise Utility.

2) Click subsystem information icon on the top of the window.

3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.

4) Click on save service report button to save the subsystem report and attach it to this case.

Regards

Arun

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