Pegasus 2R4 can't be seen/not mounting

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  • Last Post 20 November 2019
Tim Carl posted this 20 November 2019

My Pegasus 2R4 can't be seen and will not mount using disk utlity. I've seen from other threads that you'll want the subsysteminfo and a screen shot of the disk utility. 

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Ranjith kumar posted this 20 November 2019

 Hi Tim,

-Are you able to see the Pegasus volume at disk utility or clicking mount option on Pegasus volume does n't work?

-Have you checked with running the firstaid on disk utility after selecting the Pegasus volume and then click mount?

Please reach us through support.promise.com with attaching the screenshots of disk utility and report for quick response.

 

Regards,

Promise Team

 

 

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