Pegasus 2 r4

  • 108 Views
  • Last Post 17 March 2022
Ivan Bertolla posted this 16 March 2022

Hi All

Im wondering if someone can enlighten me... I run a music stduio 

MacPro 2019. 

I have just updated to monterey 12.3.   .Pegasus loads ok in finder but nothing can be seen from this drive within logic pro x or Kontakt ... Anyone have this issue here? Thanks Ivan

 

 

Gautham Sakthi posted this 17 March 2022

Hello Ivan,

Kindly create a web support ticket at support.promise.com and attach the subsystem report for further investigation.

Steps to save the subsystem report :
 
1) Open Promise Utility.
2) Click subsystem information icon on the top of the window.
3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.
4) Click on save service report button to save the subsystem report

Close