Pegasus 2 drive is down

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  • Last Post 24 September 2018
Kris Moore posted this 23 September 2018

I have a Pegasus2 R4 and one of my drives seems to be down. Red light instead of blue when unit is on. Can I replace the one drive without compromising the files.

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Venkatachalam Settu posted this 23 September 2018

Hi Kris,

You can buy a same model and capacity drive then replace the dead drive. If you are not able to find the same model drive, refer to the below link and buy a compatible drive.

https://promise.com/DownloadFile.aspx?DownloadFileUID=4754

Thank you.

Kris Moore posted this 23 September 2018

Okay Great! Thanks. Except that link doesn't work.

Venkatachalam Settu posted this 23 September 2018

Are you able to download the compatibility document using the above link?

 

Kris Moore posted this 24 September 2018

Yes I finally could, but still a bit confused. Does Promise still manufacture this HDD? It's an 8TB RAID manufactured in 2013. The product # for the unit was HE151VC/A. 

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