Pegasus 1 R6 - Mojave Update Problem

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  • Last Post 2 weeks ago
Fred Baus posted this 2 weeks ago

Hi,

 

After upragding to Mojave, my R6 doesn't mount anymore and I can't launch Utility.

I tried to upgrade Utility and the firmware, but the Promise website doesn't respond at all, so no way of downloading the updates.

 

Thank you for your help.

 

Best

Wendy Wei posted this 2 weeks ago

Hi Fred,

Pegasus first generation R6 is our End of Service Line product (https://www.promise.com/us/Support/warranty/EOSL) and we are no longer to support further updates.

Please check following competitability list on https://www.promise.com/DownloadFile.aspx?DownloadFileUID=4127.

For further assistance, please go to our eSupport at https://support.promise.com to file a support ticket.

Thank you.

 

 

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