Pegasus 1 R6 - Mojave Update Problem

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  • Last Post 14 February 2019
Fred Baus posted this 10 February 2019

Hi,

 

After upragding to Mojave, my R6 doesn't mount anymore and I can't launch Utility.

I tried to upgrade Utility and the firmware, but the Promise website doesn't respond at all, so no way of downloading the updates.

 

Thank you for your help.

 

Best

Wendy Wei posted this 14 February 2019

Hi Fred,

Pegasus first generation R6 is our End of Service Line product (https://www.promise.com/us/Support/warranty/EOSL) and we are no longer to support further updates.

Please check following competitability list on https://www.promise.com/DownloadFile.aspx?DownloadFileUID=4127.

For further assistance, please go to our eSupport at https://support.promise.com to file a support ticket.

Thank you.

 

 

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