Cosmetic in this case means that it does not affect the function of the device. During the file transfer the drives consume more power and warm up.
I don't agree........ It does affect the function of the device. In this case, it places wear on the cooling fans which in return gives it a shorter life span.
Yes, drives will warm up while transfering files but, very little. Remember, I transferred less than 50GB with the first Pegasus3. With the second Pegasus3, it was ony going through the syncing process. Both Pegasus's were only on for 13 to 15 minutes. I transfer well over 100GB all the time on a "single" little portable external hard drive. We're talking about a six hard drive array. Only cosmetic, why the disclaimer?
Since the 'warning' threshold is too low, the enclosure goes into thermal warning (unecessarily) and ramps up the fans to protect the drives and electronics.
Being 3'rd generation, the minor changes and tweaks shouldn't even be an issue/exist. If these units were tested properly, the unnecessary thermal warning would have been corrected. Cooling fans began to ramp up right around 10 minutes and reached 2200rpm at approx. 13 to 15 minutes. Obviously, quality control didn't even give them 10 minutes of run time. Remember, there were 49 Pegasus3 raid arrays between serial numbers of the two I had along with the one you tested. How many more are out in the field?
On the flip side, I do believe that the warning threshold may be the culprit. As you expained earlier, the beta changes are minor, basically it tweaks the threshold temperature to where it should be. Again, why a beta update........
This is disjoint, the beta disclaimer is for the unreleased promise utility, not the issue per se. It is standard for any unreleased software/firmware. And even then, beta software is not released untested, it's tested by both the development team and FAE.
Once again, I don't agree ........ It has everything to do with it. The Beta disclaimer frees the company of any damages that may occur due to that Promise beta utility. Once again, not at my expense. If it's so minor due to a little tweaking, why a Beta version?
It is standard for any unreleased software/firmware.
Beta Standards? Let's examine this; It's not a simple Beta version download and/or disc containing software/firmware updates that could be removed without harming ones other equipment. The Pegasus is a stand alone piece of equipment that doesn't come cheap. If your beta update causes any damage due to it malfunctioning, you want me to pay for it? Would you purchase a $2000.00 plus Mac or PC with the company stating you need to sign a disclaimer freeing us of any damages due to having beta software/firmware inside? If so, I have some ocean front property I would love to sell you here in Michigan. A computer goes through a rigourous amount of testing before it's released, "as should the Pegasus." Yes, there are software issues at times and yes, there is beta software released to it's owners. But, not at the expense of their customers making them sign disclaimers. Like a computer, the Pegasus is stand alone.
The update has already been done, and I've tested it, but as it has not yet been released the beta disclaimer is standard. The release schedule is not in my control, but we are requesting a release as soon as possible.
Already done and tested by you........ The whole experiance has been a P.I.A. as a customer. Now you need to get on the ball and get it rolling, it should be anything but uphill from here. You received a Beta update within a couple days. A real update within 30 days should be both, reasonable as well as simple due to only a few minor changes and tweaks. After all this, I still have some faith in Promise Technology as a whole. Let's put more effort into a real update instead of trying to be right......
