Password reset

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  • Last Post 14 August 2020
Michelle Boudreau posted this 13 August 2020

For some reason my 4 TB Apollo Personal Cloud Storage Device won't let me login and I need to reset my password and cant find how to do this. Any help out there?

Ranjith kumar posted this 14 August 2020

Hi Michelle,

You can reset the password using Apollo cloud utility. Click recover password option on the Apollo cloud 

utility, enter your registered email id, you will get verfication code, enter that code in the utility, set new

password and then you will be able to login with new password.

Regards,

Promise Team

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