hey there
I have this old Pegasus R6, and 3 years ago I upgraded the drives to 8TB units and all was good
not using it very much any longer, put started it yesterday and see there is an error with 1 of the drives
the Raid is still running with no problem, but of course I need to solve this issue, but don’t remember what to do now, is running Media Patrol, but after that I don’t remember, do I need to rebuild or?
thanks
Hi Morten,
Unfortunately your screenshots are not very helpful.
But it looks like PD6 has died. It would be a bad idea to rebuild to it until you confirm that it has not failed. Replacing the disk might be better.
If PD6 failed in a RAID5, then you can just accept the array in the Promise Utility array tab and your Volume will mount.
Please use the Promise Utility to get a service report (system information tab I think), zip it (it has to be zipped) and upload it to your post here so that we can see what happened to PD6.
the report is there now
thanks
Hi Morten,
This is the issue on PD6...
199 UDMA_CRC_Error_Count
0x0032 200 253 000 Old_age Always - 1465
Unfortunately UDMA errors are not drive errors, they indicate that something has failed or is failing between the disk and the SATA controller. That is, this indicates a slot issue in the chassis.
PD5 is also showing a few UDMA errors. It may also eventually fail.
I would recommend offloading the data as soon as possible.
thanks, dont know what all the errors means, but will start to move files asap, I think its ok, about 10 years, and she is done 🙏🏽
