NS4300N Enclosure failed

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  • Last Post 13 September 2017
Niyom Pattanakul posted this 13 September 2017

Hi guys,

I'm using NS4300N with RAID 5. Now the enclosure can't boot and end up with red light in MA/fix tool symbol.

How can I retrieve data in it?

Can I just buy new enclosure and plug the old HDDs in?

Thank you very much.

Pradeep Chidambaranath posted this 13 September 2017

Hi Niyom,

We are sorry for the inconvenince caused to you. Please go to https://support.promise.com to register the product and create a support ticket for further assistance.

Regards

Pradeep C

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