17 November 2022
Please use the driver below and try again
if the issue arises, Kindly register the unit using the serial number by logging into support.promise.com and open a web support ticket with the service report of the unit attached so we could check further.
Steps to save the subsystem report:
1) Open Promise Utility.
2) Click subsystem information icon on the top of the window.
3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.
4) Click on save service report button to save the subsystem report and attach it to the case.