Not mounting EXFat Drive, Ventura Macos X MacBook Pro M1 Pro

  • Last Post 17 November 2022
Jens Kilian posted this 17 November 2022

Hello, my pegasus 32 R4 is not mounting I have not changed anything except updated mac os X, I just updated the new mac os x driver. Everything on the System Status App is green light, works fine. no error. 


Activation of "pegasus map" failed. ( 49244.)


What to do?

Attached Files

Babatunde Akinkuolie posted this 17 November 2022


Please use the driver below and try again

if the issue arises, Kindly register the unit using the serial number by logging into and open a web support ticket with the service report of the unit attached so we could check further.

Steps to save the subsystem report:

1) Open Promise Utility.

2) Click subsystem information icon on the top of the window.

3) Click the lock symbol on the left bottom corner of the screen to unlock the utility.

4) Click on save service report button to save the subsystem report and attach it to the case.