Not Able To Install WebPam ProE Software on My PC

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  • Last Post 02 March 2023
Maye Hessel posted this 01 March 2023

Good morning friends, I am having a problem on my PC that I am unable to solve it anymore. Last week I was trying to install WebPam ProE software on my PC. But after completing the download process, when I am trying to install this software, I am unable to do this. I am getting this message "The application is not responding. The program may respond again if you wait." Could anyone please help me to solve the issue? Any kind of help would be highly appreciated.

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R P posted this 01 March 2023

Hi Maye,

For most Promise storage, WebPAM is a web app that lives on the storage device.

The only installable versions were for some old PCI RAID cards that are long discontinued. Whether they will install and/or run on a modern Windows10 or 11 computer is unknown.

Which Promise product do you have and what is the file?

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R P posted this 02 March 2023

Hi Maya,

You have a VTRAK 15200? Wow. That's before my time.

But you can download the Product manual and support files from the downloads page even for this. It's in Downloads/Legacy/Vtrak/Other/VTrak 15200.

Here's the PM.

 

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Maye Hessel posted this 02 March 2023

Ok, I understand. As I am using Win 10, so I thought for that reason the problem was happening. But anyway I was searching on Google if there is any solutions that might help to resolve the issue quickly and came across this particular post https://www.thewindowsclub.com/application-is-not-responding-error-on-windows. I followed the entire article and most importantly, the issue got resolved by applying this method to run system maintenance troubleshooter. Now I have no longer any issues while working on it.

I must say also this guide helped me a lot to work on this software easily.

Anyway thank you so much. This is a very important task to me to work on this software. I am very glad to resolve the issue.

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