Noisy Pegasus2 R4 after switching to bigger drives

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  • Last Post 30 January 2018
Ola Bäccman posted this 29 January 2018

Hi.

I switched my drives to bigger on my R4 and now when I playback simple QT files my raid goes crazy. I get a really annoying hacking sound. This goes for playback from Resolve or Premiere as well.

I'm running High Sierra on my MacPro. The disc that I changed to is 4x Toshiba 6TB, recommended in Pegasus2 compatibility list.

Is there a way to get rid of this sound. Is there any recommendation when setting the raid up? I dont get any fault in the diagnostics from the Pegasus Utility.

/Ola

Devendra Kumar posted this 30 January 2018

Hi Ola,

It looks like this issue needs to be analyzed with the help of subsystem report of the unit to find out the exact issue. Please call technical support at 408-228-1500 or reach out through support case at  https://support.promise.com.

Thanks

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