My Pegasus2 R4 RAID controller Issue

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  • Last Post 27 March 2019
Quoc Hung Tran posted this 19 March 2019

Hi!

My Pegasus2 R4 freeze after create a Disk Array. I tried with 4 dirves or 1 drive my Pegasus had same issue

I tried to pull out all drive, my Mac can see Pegasus R4, but if I push all drive in. Promise Pegasus app be freezed and I can not turn my R4 off.

Pls see my Sub system Info.

 

Thank you.

 

https://www.dropbox.com/s/kaedfxwhgazjcnk/Pegasus%20R4%20subsysteminfo.html?dl=0

Wendy Wei posted this 27 March 2019

Hi, 

Please go to our eSpport at https://support.promise.com to register your product and open Promise Utility > Subsystem Information> provide service report for our study.

Thank you.

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