My Pegasis says I have only 2 Terabytes of data remaining of the 20 total Terabytes. When I add up the files listed on my Finder, I calculate the total Terabytes used is only about 10. How do I delete what I can't see?
My Pegasis indicates the drive is full
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- Last Post 16 October 2018
Hi Brad,
We need the subsystem report to get more information on your Pegasus.So could you please visit support.promise.com and create a web support case.In that case kindly attach the subsystem report to help you.
Steps to save the subsystem report:
- Open promise utility
- Click subsystem information icon on the top of the Promise Utility window
- Click the lock symbol on the left bottom corner of the screen to unlock the utility
- Click on save service report button to save the subsystem report and attach it to this case.
Below is the Promise KB link to know how to attach files to the web support case:
http://kb.promise.com/thread/how-to-attach-files-to-your-web-case/
Regards,
Ranjith
Hi Brad,
To copy a previous reply to the same issue...
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