My new Pegasus 32 R8 is not powering up

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  • Last Post 27 July 2026
Kurt NA posted this 25 July 2026

Just received my R8 yesterday and it does not seem to power up.  I've plugged it in directly to the wall, into my UPS, swapped the power cable.

I've attached it to my thunderbolt ports with different cables (I know the ports work because I had a Terramaster D4 attached to it).

I've even tried using a USB A->C cable and plugging it into the appropriate port on the unit.

I do see a little green glow of an LED inside the unit.

Is there something I'm missing in this setup?  Or is this DOA?

R P posted this 27 July 2026

Hi Kurt,

Please open a support case at...

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