MANUFACTURING DATE FOR PROMISE PEGASUS 2 R8

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  • Last Post 15 October 2018
The Oligarchs Production posted this 12 October 2018

Hi everyone, 

We are a compagny and this last years we baught 19 pegasus 2. Today, we would like to know each manufacturing date of our pegasus. How can we know that with the serial number?

I tried to register but I have to put a purchasing date (which I don't exactly know) and after I don't have a feedback, so what's the purpose to register? 

Thanks a lot!

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Pradeep Chidambaranath posted this 14 October 2018

Hi,

Kindly register the unit with the serial number available at the back of the unit which starts with Q to get the correct end of warranty date. Please go to https://support.promise.com to register the products. The warranty for a Pegasus2 unit is 2 years from the date of purchase.

Regards
Pradeep C

The Oligarchs Production posted this 15 October 2018

Hi, 

Thanks for your answer but I still wanna know the manufacturing date of our pegasus. What I have to do to know it?

Thanks

Pradeep Chidambaranath posted this 15 October 2018

HI,

Kindly  go to https://support.promise.com to created a support ticket, mention all the Pegasus unit's serail number and we should be able to provide the requested information.

Regards
Pradeep C

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