Hello
there is a dinosaur M610i, you need to revive.
I know the IP, but the username and password are lost, can you help with the recovery?
M610i
- 390 Views
- Last Post 06 September 2019
Mark K
posted this
06 September 2019
Ranjith kumar
posted this
06 September 2019
Hi Mark,
The default username of this unit is administrator, but for password reset we need to know the
firmware version running in the unit.
Please find the below KB article to setup the serial connection
https://kb.promise.com/search/?term=serial+connection
We are looking for the below info in the boot sequence which lists the firmware version like below,
-------------------------------------------------------------
Promise VTrak Command Line Interface (CLI) Utility
Version: 10.xx.2270.xx Build Date: May 20, 2014
------------------------------------------------------------
Kindly reach us by creating a web support case id at support.promise.com once you get the firmware
version.
Thank you,
Regards,
Promise Team