M4 with 4 x 4TB SSD ?

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  • Last Post 19 October 2016
Kenneth Berentzen posted this 19 October 2016

Hi there, I recently bought a 1TB versjon of the M4 and bought 4 x 4TB SSD disks that are quite pricy, but I wanted a portable small, but large in space disk drive for my movie storage and production. I am using OSX 10.12. This solution seems to be working fine, expept that I am getting very slow read and write speeds through the thunderbolt cable.. Using the BlackMagicDesign Speed test I get around 400 MB/s Read/Write speed.. that seems very slow to me.. I would expect much faster speeds. I am using a Raid 5 setup for the disks so 16TB is reduced to 12TB storage. Is this due to the not supported TRIM function of Macs? Can anyone shed any light on this issue for me please? Anything I have missed?

 

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Venkatachalam Settu posted this 19 October 2016

Hi,

Please generate the subsystem report of the unit and send us to analyze the issue.

Steps to save the subsystem report :

- Open Promise Utility
- Click subsystem information icon on the top of the window
- Click the lock symbol on the left bottom corner of the screen to unlock the utility
- Click on save service report button to save the subsystem report.

Please open a case at http://support.promise.com or call us at (408) 228-1500 to troubleshoot the issue.

Thanks.

Kenneth Berentzen posted this 19 October 2016
Venkatachalam Settu posted this 19 October 2016

Hi,

We will take a look at the report. Please share your registered email address and unit serial number to create a case. If you don't have an account at support.promise.com, please go ahead and create an account at http://support.promise.com and register your product then share your registered email address to create a support case.

Thanks.

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