Local files and account deleted

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  • Last Post 3 weeks ago
Dario Carozzi posted this 3 weeks ago

Hello,

if the account is deleted, can the files contained in the HD be recovered? If yes, how can I do?

Ranjith kumar posted this 3 weeks ago

Hi Dario,

Upgrading the Apollo cloud utility will not delete any data in the Apollo cloud.

If you do reset, then only you will loss you data.

Could you please create a web support case id at support.promise.com and let us

know what happened  in the unit, so we can help you further.

Regards,

Ranjith

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