Installing cert on VTRAK 5800f

  • Last Post 18 September 2019
Wallace Karraker posted this 16 September 2019

I have two VTRAK E5800f enclosures and have security certificate errors on both. How do I apply new certificates to these enclosures? Searching for 'certificate', 'security' or 'signed' in the Product Manual (2017.02.14) pdf fails to produce appropriate results. Searching the online Knowledgebase fails to produce results as well. Any ideas or suggestions?

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Raghuraman Kannan posted this 18 September 2019

Hi Wallace,

Please let us know what type of certificate you are trying to install and the reason for the Certificate change ?

Thanks ! 

Wallace Karraker posted this 18 September 2019

The certificate errors are being generated when we attempt to access the WebPAM interfaces. One enclosure responds with a 'Your Name.cer' file as the current certificate, when examined all of the information is mostly default values or blank. We've accepted this as a valid certificate to manage the enclosure but know it will be flagged on a network security audit within the next month.


The other enclosure produces a certificate that appears correct, one of our network administrators suggested we should match the certificates if possible to avoid being flagged on the sudit.

If we accept all of the settings for the second certificate it allows us to manage the enclosure without security errors, would like to know how to fix the other enclosure that is presenting the first certificate.